Questions should reach a person.
Use the support address for product feedback, file-handling questions or a problem with a transcription.
Support
Email support@voxtext.io. Please describe the file format and what happened, but do not attach private audio unless support asks for it.
Privacy requests
You can delete saved transcript text from My transcripts. For account privacy requests or concerns about temporary audio deletion, use the support address and include the approximate upload time. Do not include private transcript content unless support asks for it.